These Terms and Conditions govern your use of the ultravitality.co.uk website and your relationship with Poppadums Health Food Ltd. Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms and Conditions, please do not register for or use the ultravitality.co.uk web site. Please note that to use any of the services provided on the ultravitality.co.uk site, you are required to register as an authorised user on the site.
1. Use of the ultravitality.co.uk Site
The ultravitality.co.uk Site is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the ultravitality.co.uk Site you agree to be bound by these Terms and Conditions.
All orders and purchases made on the ultravitality.co.uk Site will also be governed by the specific Product Terms.
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.
We may update these Terms and Conditions from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the ultravitality.co.uk site.
The changes will apply to the use of the ultravitality.co.uk Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the ultravitality.co.uk Site. If you continue to use the ultravitality.co.uk Site after the date on which the change comes into effect, your use of the ultravitality.co.uk Site indicates your agreement to be bound by the new Terms and Conditions.
To register with ultravitality.co.uk you must be over sixteen years of age.
You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.
4. Password and security
When you register to use the ultravitality.co.uk Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services immediately.
If ultravitality.co.uk has reason to believe that there is likely to be a breach of security or misuse of the ultravitality.co.uk Site, we may require you to change your password or we may suspend your account.
5. Refunds on promotional offers
Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.
6. Excluded Services
The services provided by the ultravitality.co.uk Site do not include the provision of computer or other necessary equipment to access the ultravitality.co.uk Site. To use the ultravitality.co.uk site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.
7. Intellectual property
The content of the ultravitality.co.uk Site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the ultravitality.co.uk Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the ultravitality.co.uk Site without written permission from Ultravitality.co.uk.
No licence is granted to you in these Terms and Conditions to use any trade mark of ultravitality.co.uk or its affiliated companies.
You may not use the ultravitality.co.uk Site for any of the following purposes:
- disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
- transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
- gaining unauthorised access to other computer systems
- interfering with any other person's use or enjoyment of the ultravitality.co.uk Site
- breaching any laws concerning the use of public telecommunications networks
- interfering or disrupting networks or web sites connected to the ultravitality.co.uk Site
- making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:
- any claim by any third party that the use of the ultravitality.co.uk Site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
- any claim by any third party that the use of the ultravitality.co.uk Site by you infringes that third party's copyright or other intellectual property rights of whatever nature; and
- any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the ultravitality.co.uk Site by you.
9. Availability of the ultravitality.co.uk Site
Although ultravitality.co.uk aims to offer you the best service possible, ultravitality.co.uk makes no promise that the services at the ultravitality.co.uk Site will meet your requirements. ultravitality.co.uk cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to Customer Services or by email at
email@example.com and we will attempt to correct the fault as soon as we reasonably can.
Your access to the ultravitality.co.uk Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. ultravitality.co.uk will attempt to restore the service as soon as it reasonably can.
10. ultravitality.co.uk right to suspend or cancel your registration
ultravitality.co.uk may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.
You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the ultravitality.co.uk Site.
The suspension or cancellation of your registration and your right to use the ultravitality.co.uk Site shall not affect either party's rights or liabilities.
11. ultravitality.co.uk liability
The ultravitality.co.uk Site is provided by ultravitality.co.uk without any warranties or guarantees. You must bear the risks associated with the use of the Internet.
The ultravitality.co.uk Site provides content from other Internet sites or resources and while ultravitality.co.uk tries to ensure that material included on the ultravitality.co.uk Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. ultravitality.co.uk will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the ultravitality.co.uk Site. If ultravitality.co.uk is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
- incompatibility of the ultravitality.co.uk Site with any of your equipment, software or telecommunications links
- technical problems including errors or interruptions of the ultravitality.co.uk Site
- unsuitability, unreliability or inaccuracy of the ultravitality.co.uk Site
- inadequacy of the ultravitality.co.uk site to meet your requirements
To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the ultravitality.co.uk Site.
Nothing in this paragraph applies to Ultravitality.co.uk's liability in respect of products sold through the Online Stores.
Nothing in these Terms and Conditions shall exclude Ultravitality.co.uk's liability for personal injury or death caused by its negligence.
Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order.
12. Third Party Websites
As a convenience to ultravitality.co.uk customers, the ultravitality.co.uk Site includes links to other web sites or material which are beyond its control and its responsibility, all such links should be used at your own discretion and only in conjunction with the terms and conditions relevant to the link site.
13. Advertising and Sponsorship
Part of the ultravitality.co.uk Site may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the ultravitality.co.uk Site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.
14. Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.
15. International Use
ultravitality.co.uk makes no promise that materials on the ultravitality.co.uk Site are appropriate or available for use in locations outside the United Kingdom, and accessing the ultravitality.co.uk Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
16. Expiry Date on Payment Card
Please ensure that the expiry date of your payment card is after the anticipated despatch date of your order. Payment is taken at the point of despatch for goods and in the event that the payment card has expired we will be unable to take payment and fulfil your order.
Delivery is normally within 3-4 working days of placing your order if within the UK, but may take a little longer due to postage delays.
UK - FREE on all orders over £20 (£1.95 for all orders under £20)
Europe - £3.95 (on top of delivery price)
Rest of the World - £9.95 (on top of delivery price)
18. Price & Payment
Prices are subject to change without notice. The price payable by you is the price of the product displayed on the website at the time of placing your order.
Payment will be taken from your card when your goods are despatched to you, once we have checked your card details and stock availability. In the event of your ordered goods being out of stock, we will not take payment from your card until the goods are in stock.
All products (including free gifts) are subject to availability while stocks last. We reserve the right to withdraw any products from sale without incurring liability.
Should any products ordered be out of stock we will inform you in writing by post and allow you to cancel your order should you wish, if we do not hear otherwise we will send out your products when they are back in stock.
We will add your address to our mailing list for news, updates and promotions when you place an order with us. We collect personal data primarily to provide you with efficient customer service and we may provide your details to other reputable companies for marketing purposes. If you would prefer us not to disclose your details please confirm when registering your account by not ticking the relevant box.
We may send you promotional material in the future. If you do not wish to receive any further promotions from ultravitality.co.uk please confirm in "Your Account"
22. Product Information
Information provided on this website should not be construed as medical advice. We advise customers to consult a qualified medical practitioner for any medical advice.
You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
If you breach these Terms and Conditions and ultravitality.co.uk ignores this, ultravitality.co.uk will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
ultravitality.co.uk shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.
A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
The ultravitality.co.uk Site is owned and operated by Poppadums Health Food, 39a The Strand, Dawlish, Devon.
If you have any queries please contact Customer Services at